Updated: 2021-08-26 STA

The service Department director of State Taxation Administration, Han Guorong, responded to the questions about the progress and effectiveness of " I do practical things for taxpayers & the Spring Breeze Action" at the press conference.

Han said that since February this year, STA take “Spring Breeze Action” as the important measure for carrying out the CPC history study education and "I do the practical work for people" practice as well as the effective carrier of implement about “the Opinions on further deepening the Reform of Tax Collection administration” issued by the General Office of the CPC Central Committee and The General Office of the State Council, launch 10 categories of 30 article 100 the specific measures. So far, 82% of these measures have been carried, which effectively improves the satisfaction and sense of gain of taxpayers and payments. Concrete results are mainly reflected in the following four aspects:

First, through the precise policy push service, people can get and enjoy the tax concession directly. Digging the potential tax big data application abilities, associating the tax policy with data of taxpayers and payments, to build the national propaganda and guidance precision push system. By determining the types of taxes, taxpayer registration information, industry type these restrictions, selecting those eligible taxpayers or payments so that it can push "point to point" "one to one" precisely. By June 30, 44 batches of preferential tax policies have been successfully delivered, which benefit 456 million taxpayer payers. To remind taxpayers, as long as you log in to the personal account of the electronic tax bureau, and open the "Policy Express" column, you can view the tax preferential policies and measures that meet your own conditions.

Second, streamline the process and compress the time that spend on tax payment. Simplify the forms of tax declaration and further improve the efficiency of tax declaration. For example, after the audit levy enterprise income tax prepayment tax return form have simplified, 98% of taxpayers only need to fill in one form to complete the whole pre-payment declaration. We implement the combined declaration of property and behavior taxes, and the integration of value-added tax and consumption tax with additional tax returns, so that people can achieve “one report and one declaration" for multiple taxes. The export tax refund information system was optimized and integrated, and the application of tax refund was reduced by one-third of the declaration forms and one-fifth of the data items, and the overall declaration efficiency was increased by 30%.

Third, refining tax services to ensure preferential benefits. Working closely with Federation of Industry and Commerce, continue to carry out the “Spring Rain seedlings special action”, do practical things for small and micro enterprises and solve difficult problems. At present, tax authorities nationwide have opened special service lines for small and micro enterprises, carried out more than 11,000 special policy publicity activities, and answered more than 1.1 million questions and consultations online. In view of the characteristics of large enterprises' common trans-regional operations and prominent personalized needs, we have explored and improved the coordination mechanism for trans-regional tax-related issues. So far, we have successfully coordinated 16 tax-related issues related to the reorganization of large enterprises, solved 327 tax-related appeals of large enterprises of various types, and coordinated 67 tax-related issues related to large enterprises across provinces and cities. Through the above-mentioned personalized service, we help taxpayers to enjoy their preferential benefits.

Fourth, we will be sincere in the joint governance of taxation and promote "one thing at a time". Through strengthening the communication and cooperation between departments, taxpayers can "enter one door" and "run at most once". For example, the tax department, together with the market supervision, public security, human resources and social security, banks and other departments, will establish a new service mode of "one window to accept, one collection, one network to handle, and one day to complete", to provide taxpayers with integrated services of package type and theme, and promote the enterprise to do things well in only one time. For another example, the united real estate registration department will promote real-time information sharing, and real estate transactions "one-stop" handling. What’s more, the 12366 tax service hotline is merged into the local 12345 hotline in the form of sub-centers, and provide taxpayers with more high-quality, convenient and detailed services.

Next, the tax authorities will thoroughly study and apply President Xi’s "July 1" important speech spirit, reach the general secretary of the "opinions" requirement, carry out "learning history of the party, the enlightenment thought, does the practical work, open a new bureau" thoroughly. To consolidate the implementation of the launched measures of "Spring Action", continue to optimize our service, do the practical works and use cohesive forces to capture time nodes. We will pay special attention to the following measures and carry out the ground fall fine, solve the most urgent problem of taxpayer payers effectively.